The order processing at asma Weitra could be described as the central point for a smooth process in the production chain. Jürgen Ketteringer has the necessary overview in this area. A well-structured organization and modern software-supported planning are important factors in Jürgen Kettinger’s everyday work.
The trained plastics technician (apprenticeship at asma) has been leading the six-person order processing team for several years and is convinced: „As monotonous as the process sounds, it is much more varied than you think!“
- When I get to work, I check my dashboard. Here I look at the delivery dates that were not delivered the day before;
- I then check the orders for missing data. I either correct them myself or forward them to my OP team colleagues.
- Then I take a close look at the list of late orders for each individual department in preparation for the shop floor tour. Duration depending on the number 25-50 minutes. (see also: „Control of production processes with „shop floor management“).
- Afterwards, I start my tour in production and give the orders from the day before to the respective team leader for processing.
- The shop floor tour starts at 09:00. This is usually done after 45 minutes.
- Depending on what happens during the process meeting, I process the information myself or forward it to the responsible department.
- When I’m not on the phone, answering emails, or in a meeting, I’m preparing production orders.
As already mentioned above:
„As monotonous as the process sounds, it is much more varied than you think!“